Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help you through the process.

1. Eligibility for Returns (7-Day Window)
You have exactly 7 days from the date of delivery to request a return or exchange for your product. Requests made after this 7-day period will unfortunately not be entertained or accepted.

2. Product Condition Requirements
To be eligible for a successful return, the product must be completely unused, unwashed, and in the exact same condition that you received it. It is mandatory that the product is returned in its original packaging and box, with all tags, labels, accessories, and manuals fully intact.

3. Strict Policy on Damaged Items
Please note that if the item is damaged, scratched, broken, or altered after delivery due to customer usage or handling, it will NOT be eligible for a return, exchange, or refund under any circumstances.

4. Free Returns (No Shipping Charges)
We offer a 100% FREE return service for our valued customers. You do not have to pay any courier service or delivery fees to send the item back to our warehouse. We will manage the return pickup or shipment costs for you.

5. How to Initiate a Return via WhatsApp
To start your return process, please contact our official customer support team directly on WhatsApp. You will need to share your Order Number along with a clear short video or photo of the product to confirm its unused condition and original packaging. Our team will verify the details and guide you on how the package will be collected.

6. Refund Process via EasyPaisa
Once your returned item reaches us and passes our quality inspection, your refund will be approved. All approved cash refunds will be sent directly to your mobile EasyPaisa account. The money will be transferred safely into your account within 2 to 3 working days after the product is received back at our end.

7. Store Contact Information
For any questions, queries, or to initiate your return request, please reach out to us at: